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Video Surveillance Laws Ontario – Easy to Read Summary

Posted by on May 14, 2018 in Uncategorized | Comments Off on Video Surveillance Laws Ontario – Easy to Read Summary

Surveillance cameras are a great way to help protect your property or workplace, but they can cause you to infringe upon government regulations. There are actually a number of video surveillance laws in Ontario. Get safe advice from the security professionals at Jay360 to help you make government-compliant security choices. This page provides an easy-to-read summary of general, residential, workplace, and public surveillance laws.

Ready To Keep Your Home and Family Safe?

Video Surveillance Laws Ontario: The General Laws

Why Is It Important To Know The Laws On Surveillance?

Knowing the laws on surveillance can help you make the right security investments, reduce confrontation with others in the community, and keep you informed about your privacy rights. In some jurisdictions, residents may be installing video surveillance for naught as it is illegal for residents to use video recording devices. The main reason to know the laws is to avoid conflicts with neighbours. Although there have been few prosecutions due to neighbour conflicts surrounding video surveillance, knowing the facts can help you proactively address any questions your neighbours may have. Court litigations can be costly and though some jurisdictions make it less apparent what is proper and improper use, having thorough background information will surely help a property owner looking to increase their security profile.  Collecting personal video or audio of another person without express consent is prohibited.

Download the Information and Privacy Commissioner of Ontario PDF on surveillance here.

The Laws In The Workplace

Why Is It Important To Know The Laws On Surveillance?

Knowing the laws on surveillance can help you make the right security investments, reduce the risk of harming your public image, and also educate businesses on their employees’ privacy rights. Because of the competitive business landscape, knowing what is valid surveillance can also help you manage your business security. The main reason to know the laws is to avoid conflicts with employees and vendors which could detract from doing business. Collecting personal video or audio of another person without expressed consent is a violation of PIPEDA (Personal Information Protection and Electronics Document Act) and can lead to regulatory inquiries and lawsuits with stakeholders.

What Does the Government Say About Surveillance Camera Laws?

Canadian lawmakers will continue to debate and alter policies to meet the needs of residents, but here is what we know so far about the law today along with due diligence tests to help position your company if an inquiry does arise:

  • Can I use a camera to monitor employee performance/conduct? – No. This is a violation of employee privacy. A camera can only be installed to help identify the source of criminal activity (source). This also rules out the temptation to monitor employees outside of work, including gathering and distributing such footage or information.
    Due diligence test: If uncertain, explore the concept with your team and an unbiased third-party to increase your due diligence profile.
  • What is the proper use of security surveillance?  The privacy commissions office shares that the monitoring of critical assets or high-crime areas is permissible and part of reasonable use (source).
    Due diligence test: Ensure your company can demonstrate other options were evaluated and can articulate why surveillance was chosen instead of other less invasive measures.
  • What is the permitted use of surveillance video/audio information? – Recorded media must not be used to track the movement of employees; it is to be used for security purposes rather than monitoring individual employees (source).
    Due diligence test: If company items go missing, get the consent of employees before reviewing footage of specific employees (source).
  • How do I minimize the stakeholders affected? – If a storefront is using surveillance it is recommended that pedestrians passing by the store should not be recorded (source).
    Due diligence test: Consider the objective of the monitoring solution and whether the lowest number of individuals are being monitored to fulfill that purpose.

Must-Ask Questions  Before Installing Surveillance

Thinking through the implications of adding surveillance technology to your workplace will help in the long-run for planning and value. Here is a listing of questions you should ask and prepare to answer prior to using surveillance or imaging applications.

  • What if footage has been acquired of criminal activity in a private area?
    – Privacy can actually sometimes trump this kind of evidence, and it can be dismissed from court given that an employee felt privacy was assured (source).
  • Does your company work with a union?  – Understand the collective agreement in place and whether there are provisions for security monitoring.
  • Considering surveillance of outdoor property?
    – Organizations are required to post signs when monitoring public or adjacent spaces (source).
  • Have you created a policy for managing video surveillance?
    – Determine what are the procedures whereby you create, modify, archive, and dispose of footage. Communicate this policy to employees so they are aware (source).
  • Are you ready to answer questions from the public?
    – So you’ve decided to monitor, but there may be inquiries from your customers who visit your office or privacy guardians who may want to know about your policy and plans. Turn inquiry into opportunity by being prepared and illustrating your extensive analysis.

Find out more about cameras in the workplace here. Read more on Government regulations for video cameras in the private sector here.

The Laws For Residential

What Does The Government Say About Surveillance Camera Laws?

Technology evolves very quickly, often outstripping the regulatory authorities and governance groups tackling the ramifications of changes. Canadian lawmakers will continue to debate and alter policies to meet the needs of residents, but here is what we know so far about the law today.

  • Cameras are to be pointed at owner’s property – certain bylaws like the one in Hamilton, Ontario, specify this requirement for the sake of neighbours’ privacy (source).
  • London prohibits the use of surveillance cameras – the city of London, Ontario, does not allow for the use of excessive enforcement like video cameras (source).
  • Guidelines for surveillance cameras in the private sector – the Canadian guidelines for surveillance cameras (source).

The Laws For Public Places

Consider Doing These Things To Ensure Everyone’s Privacy Is Protected

In a shared community environment, the privacy of all residents should be considered as part of a security system installation. The following are some quick tips on how to deploy your surveillance system in your community with the right engagement while minimizing complaints!

  • Think community safety  – starting a discussion on community safety may help create consensus on video monitoring. A system is better than a silo, meaning if your neighbours also want to help by using their own systems this can offer better coverage than one home’s video cameras could provide.
  • Ensure comfort with surrounding neighbours – having an honest conversation with your neighbours can help you discuss their comfort level with you adding a security camera to your property. You may even gain an extra pair of eyes to help you watch your property!
  • Using dummy security cameras – one way residents are staying on the right side of the law is by using dummy cameras. Though this is not recommended by the team, clients are given all the options to make an informed decision.
  • Demonstrate no harm intent  document your installation and practices to provide city officials evidence that you weren’t out to infringe on people’s properties. This can include logs, periodic checks that camera positioning is away from other properties, and consultations with neighbours.
  • Offer footage to neighbours  some criminal perpetrators may use adjacent properties to enter a victim’s residence. Offer up this footage to try and help your neighbours so that they know you have a vested interest in the community and their well-being.
  • Addressing your privacy concerns – if you feel a neighbour may be infringing on your home privacy, be sure to discuss with the owner of the video camera, as this may be a quicker resolution than filing a complaint with your city.
  • Contact your local city or bylaw advisors – ensure you are on the right side of the law, this shows care and due diligence on your part.  Check for contact information in general inquiries and complaint filing sections.

Jay360: the Fastest, Easiest Way to Install Bylaw-Compliant Security systems

jay-360Jay 360 looks at helping you position your security system not only for an optimized security profile, but also for bylaw compliance.

Ensure you have the right tools for the job when safeguarding your premise with the right security advisor for peace of mind and privacy.

You can rely on the knowledge and experience of Jay 360 to provide you with the best home security solutions. Digital or analog, we have you covered. We will recommend only the security products that meet your specific needs and budget.

Call on Jay360 to help you to plan the ideal security camera system to suit you and your needs, all at the very best value.

What To Do After Your House Has Been Broken Into

Posted by on May 7, 2018 in Home Security | Comments Off on What To Do After Your House Has Been Broken Into

If your home has been broken into,  you will definitely be frightened, confused, and shocked; in addition to property damage and loss, the emotional toll of a break-in is overwhelming. This article will explore what to do after your house has been broken into. If you are looking to install a security system in your house, contact Jay 360 today

What To Do After Your House Has Been Broken Into

1. Safety is the first priority. Leave the house and call 911.

While most burglars will run the moment they hear a homeowner approach, some may hide in the home. If you return to your home and a break-in appears to have occurred, get to a safe place immediately until the police arrive. Some safe places nearby may be a neighbour’s house or a car. Don’t worry if you aren’t sure, it’s better to be safe than sorry. You don’t need to confirm that items have been stolen to contact police.


2. Don’t touch anything. Look around to see what’s been stolen.

Some burglars will wear gloves, but not all are that sophisticated. Try not to touch anything after your home has been broken into. Instead look, catalogue (make a list), and take pictures if possible of damage or places where items have been taken. If you touch something you risk compromising the fingerprints and damaging the evidence.  Until police have given you the okay, don’t touch anything. Be sure not to throw out any damaged property without notifying your insurance. 


3. Take inventory.

As mentioned above, you’ll need to make a list of items that were stolen and property that was damaged. When the list (inventory) is complete, be sure to provide the list to law enforcement and your insurance company. Take pictures of damaged property, such as doors and windows, and items inside your home that have been damaged. Before contacting insurance, file a police report. Getting your list is the first step to getting this done. 


4. Take care of kids.

A break-in can be traumatic for children. Be sure to consider this and possibly have children stay with family or friends until the house has been put back in order. You want to make sure they are not living in fear in their own home. While this isn’t always possible, it’s a good idea to consider. A home is often a safe place for children.  Everyone in your family will need extra love and attention after a burglary, including you.


5. Clean up and get back to normal. 

Putting your home back in order will help you start to regain control and peace of mind after a burglary, and is the first step to enjoying life as you knew it. It’s always a good idea to ask friends and family to help if you feel the task may be an emotional one. If you notice any items that are not yours, contact the police. 


6. Prepare for the future.

Nothing you do can 100% guarantee your home security, but a few things can help reduce the chance you’ll experience another burglary. You will need to educate yourself on your home security options. Today more than ever, there are a number of effective, affordable security cameras to choose from. Check out the Best Security Camera Systems based on consumer reviews here. There have been studies proving that homes without security alarm systems are more likely to be broken into. A study by the University of North Carolina at Charlotte Department of Criminal Justice and Criminology found that homes without alarm systems are three times more likely to be burglarized than those with an alarm system.


7. Take all necessary security measures.

Installing motion detectors, ensuring doors and windows are locked, and using timers to activate lights when you’re not at home are easy and inexpensive ways you can help secure your home from another break-in.  Be sure to do your research on what security system will be best for you and find out all the additional features you will need to have peace of mind. Contact Jay 360 today if you have any questions about what security measures may be needed for your home. 

For more information, check out this article.


What Video Surveillance Can I Set Up On My Own Property?

There are fewer rules and regulations that govern residential surveillance laws – some Ontario cities and towns still do not have formal residential surveillance bylaws. Other cities, such as Hamilton, do have extensive laws. It’s important to know and understand any local bylaws before installing residential surveillance cameras.

Bylaws that do govern residential surveillance cameras typically have rules about surveillance camera placement and laws against “excessive” fortification. For example, you can typically have a few security cameras around your property, but they must only be able to view your property – not even a tiny amount of your neighbour’s property should be visible on your cameras.


Unfortunately, not all areas have residential surveillance laws right now. If your region does not have camera bylaws, there are general tips to help prevent accidental invasion of privacy and neighbour conflict:

  • Talk to your neighbours – tell them about your security cameras and explain why you chose to install them. This will help eliminate suspicions and fears that you may be spying on them.
  • Point cameras away from neighbours – try your best to position your camera so it only points towards your property. Ideally, none of your neighbour’s property will be seen on your camera.
  • Compromise – if your neighbours feel uncomfortable, try your best to compromise with a level head. Be calm, polite, and listen to their concerns before reacting.

Contact The Security Experts At Jay360 Today!

Interested in adding your own security camera to your home? Jay360 looks at helping you position your security system not only for an optimized security profile but also for bylaw compliance!

Ensure you have the right tools for the job when safeguarding your premise with the right security advisor for peace of mind and privacy.

Rely on the knowledge and experience of Jay 360 to provide you with the best home security solutions. Digital or analog, we have you covered. We will recommend only the security products that meet your specific needs and budget.

Wireless Security Cameras Comparison

Posted by on Apr 30, 2018 in Wireless Security Cameras | Comments Off on Wireless Security Cameras Comparison

Looking for a great wireless security camera system? One of the best ways to find a security system that works best for you, your home, and your family, is reviewing a wireless security cameras comparison. In this article, we’ve compared the top wireless security camera systems on the market. Ready for your own wireless security system? To learn more about security cameras and proper installation, contact the experts at Jay 360 now!

Wireless Security Cameras Comparison

Netgear Arlo Pro 2

The Netgear Arlo Pro 2 Wi-Fi camera works inside and outdoors and is powered by either a battery or power cord. If you have security concerns and need strong night vision detection, this is your camera. The Arlo Pro 2 is known for its motion detection capabilities, strong night vision, and its intercom function. It is also a weatherproof camera with 720p video and a 130-degree field of view. Netgear also offers cloud subscription plans. 

Nest Cam Outdoor

With the Nest Cam Outdoor, you can check in on your home from nearly anywhere. Those who are keen on increasing their energy efficiency with other nest products will love this. Simply use your phone or tablet to keep a watchful eye on your home and its occupants, anywhere you’re connected to the web. It’s weatherproof and offers a 24/7 live stream, rain or shine, with two-way talk.

Belkin Netcam HD+

For the budget conscious, the Belkin NetCam HD+ is easy to set up, offers cloud storage and doubles as a two-way intercom. With this system, you can connect home accessories like lights and electrical switches, which transforms this device from a simple security camera into a full home system. NetCam has a good combination of features and affordability.

Nest Cam Indoor

The Nest Cam Indoor is known for the video quality of 1080p. Again, if you’re looking to connect all of your nest home applications, this camera is for you. It’s easy to set up and has a swivelling base. It can be installed almost anywhere indoors. The video is sharp; night vision is clear, and like the Nest Cam Outdoor, the camera can be used as an intercom, and it interacts with the Nest Thermostat and other accessories.

Amcrest UltraHD

If you’re looking for video quality on a budget, the Amcrest UltraHD is for you.  The Amcrest UltraHD WiFi IP Camera helps you stay in touch with your home anytime, anywhere and in extremely high resolution. With a mobile setup process, you will have secure access to your camera’s video stream in no time. Stream live and playback recorded video of your home with the app. Amcrest cameras also record to an internal microSD card.

D-Link DCS 2630L

If you’re looking for a mid-price range camera, this one’s for you. The D-Link DCS-2630L offers very good video quality and motion detection, clear sound and a user interface for less money than other security cameras. But it has limited scheduling options and its web interface isn’t compatible with all browsers. The D-Link doesn’t offer cloud storage — you’ll have to store recorded videos on a microSD card.

Call On The Expertise Of Jay360!

Jay360 can help you choose and install the perfect surveillance camera for you, your family, or your business. We can also help you understand local bylaws and provide tips for avoiding potential conflicts with your neighbours.

With over 20 years of experience, you can always rely on the knowledge and experience of Jay360 to provide you with the best home security solutions.

We will recommend only the security products and services that meet your specific needs and budget. Call on Jay 360 today!

Ready To Keep Your Home And Family Safe?

Source

Source

Surveillance Cameras in the Workplace Laws in Canada

Posted by on Apr 27, 2018 in Uncategorized | Comments Off on Surveillance Cameras in the Workplace Laws in Canada

Layman’s Guide To Surveillance Camera Laws In Canada Below!

 

Complete with links to the actual laws. Read below to learn more.

 

Workplace video surveillance laws are intended to protect employers and employees. Laws governing surveillance cameras in the workplace laws in Canada are more strict than you may expect. Get safe advice from the security professionals at Jay360 to help you make compliant choices without negatively impacting employee morale. Wondering what is allowed with surveillance cameras in the workplace? In this article, we look at how to best protect business owners from breaking the law when using surveillance, along with must-ask questions before installing a camera. Employees will also find information below on their rights and what is considered excessive monitoring that can be reported for privacy violations.

Looking for safety advice for your workplace?

 

 

Surveillance Cameras in the Workplace Laws In Canada – What Can And Can’t I Do As A Business owner?

In Canada, there are laws and regulations in place for business owners regarding video surveillance. One instance of questions arising concerning this was the Ottawa Public Transit Case.  In this specific scenario, an investigation was ordered after the employer installed 27 surveillance cameras around the workplace. It was determined that to confirm whether or not the surveillance cameras were legal, they needed to assess the situation. They then conducted a four-part test:

  • Were the surveillance cameras and recording system necessary to meet a specific need of the employer?
  • Were the cameras likely to be effective in meeting that need?
  • Was the loss of privacy proportional to the benefit gained?
  • Was there a less privacy-invasive way of achieving the same end?

These are 4 great questions to ask as a business owner if you’re wondering what the laws around video surveillance in a workplace in Canada are. To read the whole case, click here.

 

 

Why Is It Important To Know The Laws On Surveillance?

Knowing the laws on surveillance can help you make the right security investments, reduce the risk of harming your public image, and also educate yourself on employees’ privacy rights. Because of the competitive business landscape, knowing what is valid surveillance can also help you manage your business security. The main reason to know the laws is to avoid conflicts with employees and vendors which could detract from business. Litigation can be costly and though some jurisdictions make it less apparent what is proper and improper use, having the most thorough background information will surely help a business owner looking to increase their security profile.  Collecting personal video or audio of another person without expressed consent is a violation of PIPEDA (Personal Information Protection and Electronics Document Act) and can lead to regulatory inquiries and lawsuits with stakeholders.

 

 

What Does The Government Say About Surveillance Camera Laws?

The government is typically the referee when it comes to balancing information security for businesses while also defending the privacy right of citizens. Canadian lawmakers will continue to debate and alter policies to meet the needs of residents, but here is what we know so far about the law today along with due diligence tests to help position your company if an inquiry does arise:

  • Can I use a camera to monitor employee performance/conduct? – No. This is a violation of employee privacy, a camera can only be installed to help identify the source of criminal activity (source). This also rules out the temptation to monitor employees outside of work, including gathering and distributing such footage or information.
    Due diligence test: If uncertain, explore the concept with your team and an unbiased third-party to increase your due diligence profile.
  • What is the proper use of security surveillance?  The privacy commissions office shares that monitoring of critical assets or high-crime areas is permissible and part of reasonable use (source).
    Due diligence test: Ensure your company can demonstrate other options were evaluated and can articulate why surveillance was chosen instead of other less invasive measures.
  • What is the permitted use of surveillance video/audio information? – Recorded media must not be used to track the movement of employees; it is for security purposes rather than monitoring individual employees (source).
    Due diligence test: If company items go missing, get the consent of employees before reviewing footage of specific employees (source).
  • How do I Minimize the stakeholders affected? – If a storefront is using surveillance it is recommended that pedestrians passing by the store should not be recorded (source).
    Due diligence test: Consider the objective of the monitoring solution and whether the lowest number of individuals are being monitored to fulfill that purpose.

 

 

surveillance cameras hidden versus visible

Must-Ask Questions  Before Installing Surveillance

Thinking through the implications of adding surveillance technology to your workplace will help in the long-run for planning and value. Here is a listing of questions you should ask and prepare to answer prior to using surveillance or imaging applications.

  • What if footage has been acquired of criminal activity in a private area?
    – Privacy can actually sometimes trump this kind of evidence, and it can be dismissed from court given that an employee felt privacy was assured (source).
  • Does your company work with a union?  – Understand the collective agreement in place and whether there are provisions for security monitoring.
  • Considering surveillance of outdoor property?
    – Organizations are required to post signs when monitoring public or adjacent spaces (source).
  • Have you created a policy for managing video surveillance?
    – Determine what are the procedures for the creation, modification, archival, and disposal of footage. Communicate this policy to employees so they are aware (source).
  • Are you ready to answer questions from the public?
    – So you’ve decided to monitor, but there may be inquiries from customers who visit your office or privacy guardians who may want to inquire about your policy and plans. Turn inquiry into opportunity by being prepared and illustrating your extensive analysis.

Find more workplace privacy tips here.

 

 

Jay360: The Fastest & Easiest Way to Install Compliant Security Systems

jay-360Jay 360 looks at helping you position your security system not only for an optimized security profile but also for regulatory and privacy compliance. Ensure you have the right tools for the job when safeguarding your premise with the right security advisor for peace of mind and privacy. The team helps manage your business interests, protecting valuable assets and confidential information without compromising employee privacy.  You can rely on the knowledge and experience of Jay 360 to provide you with the best home security solutions. Digital or analog, we have you covered. We will recommend only the security products that meet your specific needs and budget.

Call on Jay360 to help you to plan the ideal security camera system to suit you and your needs, all at the very best value.

Security Camera Systems – Best System Review Videos

Posted by on Apr 23, 2018 in Home Security Cameras, Security Systems | Comments Off on Security Camera Systems – Best System Review Videos

Security Camera Systems – Best Review Videos

Looking for great home security camera systems? One of the best ways to find a security system that works best for you, your home, and your family, is by watching trusted online review videos. In this article, we’ve compiled the top security camera system review videos on the internet. Ready for your own home security system? To learn more about security cameras andamcrest proper installation, contact the experts at Jay360 now!

Informative Security Camera System Review Videos

It’s incredible how much clarity reviews can bring when making a purchasing decision. These videos are both informative and insightful as to the features of each camera system.  Here we have created a resource so you can see some of the best security camera system review videos the internet has to offer. If you would like to read more consumer reviews check out our recent article Best Home Security System From Consumer Reports.

1. 10 Best Wireless Security Camera Systems 2018

Why it makes the list: This video shows the top 3 features of the top 10 surveillance camera systems of 2018. This video will help you make a decision about what security system will best suit your needs.

Length: About 5 minutes

Source: Ezvid Wiki

2. Top 4 Wireless Home Security Systems | Best Home Surveillance Cameras

Why it makes the list: This video gives an in-depth look at the top 4 wireless home security systems. This video is great because it shows samples of footage from some of the cameras, shows application interfaces where applicable, includes details about installation, as well as key features. This is very helpful as you can learn about the ease of use, features, as well as aesthetically how it will look in your home. This video will help you make a decision about what security system will best suit your needs.

Length: About 11 minutes

Source: TopReviews

3. 8 Best Security Camera System For Home | Indoor/Outdoor

Why it makes the list: This video is great because it gives reviews from real-life users and their experiences with the key features, how the safety has impacted their lives, as well as information from the creators of the product.  It gives an in-depth look at the top 8 best home security systems for both indoor and outdoor use. Again, it shows key features, applications, uses, and more.

Length: About 10 minutes

Source: Top Best Box

4. 5 Security Camera Systems Best Rated of 2017 Reviews

Why it makes the list: This video is fantastic for a number of reasons. It is based on consumer reviews which is essential to making a decision as a consumer. It also gives a short list of only the key features to enable viewers to evaluate the pros and cons easily. It doesn’t have any speaking, so it does require that you read the information, however, it is very informative and the list has been put together by consumers like you.

Length: About 4 minutes

Source: Camera Security Reviews

5. Top 10 Best Security Cameras To Buy Under $100

Why it makes the list: If you’re on a budget, this video is perfect for you. Explaining the key features of each for the usage, installation, and software platform, this review video shows 10 options under $100 each. While you may miss out on some features with the low budget, this video will allow you to evaluate what features best suit your needs while working within your budget.  

Length: About 11 minutes

Source: 4 Tech HD

DIY Camera Installation VS Hiring A Professional

Many surveillance cameras on our list provide DIY installation options. DIY installation may seem appealing, as it costs less up front. However, properly installing your security system is important! An improperly installed system may not work as planned, and may even cost you more if repairs or maintenance are needed.

Porch.com outlines some benefits of hiring an experienced, professional installer. These include:

  • Providing proper wiring for both silent and audible alarms
  • Educating the homeowner on how to use the system and the best ways to keep their home safe
  • Providing information on whether or not a permit is necessary for your city or town
  • Experience with the little challenges and difficulties of installation the homeowner may not be aware of
  • Reliability and peace of mind that your system is installed correctly

Installation time, even with an experienced installer, can vary depending on how many cameras you require and the complexity of your surveillance system. However, it may take an inexperienced handyman a full day to set up their system while a professional and experienced installer could set up a system in 2-4 hours.

Call On The Expertise Of Jay360!

Jay360 can help you choose and install the perfect surveillance camera for you, your family, or your business. We can also help you understand local bylaws and provide tips for avoiding potential conflicts with your neighbours.

With over 20 years of experience, you can always rely on the knowledge and experience of Jay360 to provide you with the best home security solutions.

We will recommend only the security products and services that meet your specific needs and budget. Call on Jay 360 today!

Ready To Keep Your Home And Family Safe?

LiftMaster Gate Opener Won’t Close – What To Do

Posted by on Apr 16, 2018 in Gates | Comments Off on LiftMaster Gate Opener Won’t Close – What To Do

LiftMaster Gate Opener Won’t Close – What To Do – One of the most common issues with automatic gates is the gate not closing. Since automatic gates are often installed to add extra security to your home or property, it can be quite frustrating when you’re faced with this challenge.

If your gate is stuck and so are you, this step-by-step guide is intended to help you figure out what is causing your problem and hopefully fix it. Keep in mind that many issues with gate openers should be fixed by a professional. It is never recommended that you go into the control unit yourself, as you risk harming yourself or damaging your gate further. For more information on automatic gates and gate openers, contact the experts at Jay360 now!

 

Need Help With Your Automatic Gate?

LiftMaster Gate Opener Won’t Close – What To Do

This step-by-step guide will help you determine what to do if your gate opener suddenly stops working and won’t close your gate. Many times, gate openers stop working due to simple mechanical issues. Other times, it can be a more complex electrical issue. We’ll look at both potential causes and take you through the steps to fixing each issue.

Step 1 – Check For Debris Blocking Gate’s Path

First, we will check for a simple mechanical issue. You may be surprised to learn that a simple build-up of debris or a small item in your gate’s path could cause your gate to stop closing! The very first step is to ensure nothing is blocking your gate’s pathway. If all is clear and nothing seems out of the ordinary, move on to the next step.

Step 2 – Check Wheel Bearings and Chain

The wheel bearings, chain, or arm (on a swinging gate) could have become damaged by severe weather, by a car, or other object hitting your gate. If your wheel bearings or chain have become damaged, it can easily stop your gate from opening. Depending on the type of gate you have, you can also check the hinges. A hinge could get stuck or damaged and also cause your gate to stop opening.

Step 3 – Manually Move Your Gate

Before you begin this step, ensure you completely cut off the power supply. Then, detach the chain (sliding gate) or the gate arm (swing gate) and then begin to see if you are able to manually move the gate yourself. If you are able to move the gate yourself, that means it is not a mechanical problem – move to the next step. A mechanical issue would stop the gate from moving at all, even if you tried to manually push it. If the gate is still stuck in the open position, then you should call on the professionals to ensure an accurate assessment and repair.

Step 4 – Check “Hold Open” Command And Key switch

gate won't open hold open option

Image source – Gate Opener Safety

If you were able to move your gate manually, it is likely your gate opener is suffering from a mechanical issue. Your problem is likely electrical. However, some electrical issues are quite simple to resolve. The first thing you need to do is check to see if your gate’s “hold open” command has been accidentally left on. Your gate opener problem may be as simple as an accidentally pressed button or switch!

If the “hold open” command is not an issue, it may be a key switch problem. It’s possible that the key switch was turned to stop the gate from closing – for example, the fire department may have tested your gate and failed to put it back to your regular settings. If you notice damage or corrosion around your key switch, it may need to be replaced or repaired. If your key switch is damaged, don’t hesitate to call your gate installer to determine your options.

Step 5 – Reset The Power

Have you ever had a problem with your computer or phone, only to find out it needed a simple reset? Automatic gates are electronics too, and sometimes, all you need to do is reset it. Resetting your gate’s power is an easy way to determine the issue. If your gate is still not closing or responding after a reset, it’s time to do a bit more detective work.

Step 6 – Check Photo Eye/Sensors

By now, you’ve determined you do not have a mechanical problem. You also know that your issue is not a simple switched button or power issue. However, your problem may still be a relatively simple one to fix. When a gate won’t close, one of the most common problems is an issue with your sensors/photo eye. Check out the video below to see how sensors can stop your gate from closing and how to fix the problem.

 

 

Follow these steps to check if your sensors are working as they should:

  • Check to see if the safety light is on (found inside the control box)
  • Check to see if your sensors are wet or if they have collected debris
  • Wave your hand in front of your sensor and see if it reacts – if it doesn’t, something is wrong

If you notice any issues like the above with your sensors, clean them thoroughly but carefully. Sometimes debris or even pests can interfere with your sensors, causing your gate to fail to react properly. If you’re still stuck with a gate that won’t close, the problem may be a bigger issue. However, there is one more electrical issue you can check for to help figure out your issue.

Step 7 – Check The Edge Transmitters

gate won't open edge transmitter issue

Image source – Linear Pro Access

If you have gone through all of the other steps and your gate is still stuck open, you may be dealing with a more serious problem. Check your edge transmitters (if your gate has them, they are found on gates with reversing edges). When you check the transmitters, you will be able to see if there is an issue with the battery.

Thankfully, a battery replacement is a relatively simple procedure, but it is still best if a professional does it for you. If your battery is fine, then there could be a problem with the edge transmitters. Weather damage or corrosion could have taken place over time, causing significant damage. If this is the case, you will need to entirely replace the transmitter.

Step 8 – Call The Professionals

Though some problems can be DIY fixed, the average homeowner does not have skills or know-how to accurately diagnose a problem and properly fix it. If your gate is still stuck open, then it’s time to call the professionals. It’s best that you do not go into the control box or attempt to fix any serious mechanical or electrical issue if you do not have the proper kn0w-how. You could create more damage that may end up costing you more. You could also injure yourself. Gate openers are complex pieces of technology and should be repaired by those who understand how they work.

Other Possible Causes

If you suspect something else is going on with your gate opener, you could be right! There are lots of other reasons why a gate opener will stop working. Check for these other issues to help you solve your gate opener problem.

Issue: Remote Control Problems

If your gate isn’t closing, it could actually be a remote control issue – not a gate opener issue at all. It is possible your remote decided to stop working just as your gate opened up, and now it can’t close! If the remote isn’t flashing a red light when you press the open/close key, it means the battery is probably dead (or the remote itself could be dead). Gate Openers Review suggests these steps for fixing this problem:

  1. Try swapping the batteries with a spare and functioning remote. If the controller works then you know its a batter issue – whew!
  2. If even after buying or swapping batteries into your remote, the gate won’t open or the flashing command light isn’t appearing, then the controller may simply be beyond its life expectancy. This is common in electronics and may require specialized tools and parts to repair.
  3. Call the supplier or a technical representative to help you replace and program the controller.

Issue: Weather Problems

In Ontario, our extreme weather can affect a lot of our outdoor products! Wet and rainy fall days or cold and icy winter weeks can cause damage to the gate opener or the gate itself, stopping it from opening or closing properly. So, how do you figure out if the weather is an issue? The first step to determining if your gate won’t open due to weather is by simply checking the weather!

Has it been extra rainy the last few days? Was there a significant drop in temperature? Has the cold set in for the first time this season, or has it snowed recently? Even rain can stop your gate from closing or opening properly. Rain or snow can block your sensors or photo eye and stop them from working, as we mentioned above. In extreme cases, such as a heavy ice storm, it could physically damage your gate or gate opener. Keep an eye on the weather and maintain your gate opener as necessary.

Issue: Your Driveway

If you have just recently installed your gate, it is possible that a slanted driveway or ascending surface below is causing issues with your gate. Gate Openers Review suggests avoiding installing a gate on any ascending ground to help avoid this issue. If you have no choice due to the layout of your property, make sure you work with a professional installer to ensure any odd surfaces won’t affect your gate’s performance.

Still Having Problems With Your Gate?

At Jay360, we have over 28 years of experience installing and repairing gates. If you need help with a LiftMaster gate that won’t open or close, you can rely on the knowledge and experience of Jay360 by Jay Fencing. Feel confident that we will recommend only the security products that meet your specific needs and budget.  We value top notch customer service, providing the highest quality products and services available, being a name that you can trust, and having experienced and hardworking staff. 

Jay360 can help you choose and install the perfect privacy, security, or automatic gate for you, your business, and your family. Over the years, we have supplied and installed a lot of gates! With over 28 years of experience, we know how to install and repair gates of all sizes and shapes.

We can supply and install anything from door, swing, and various versions of slider gates. We carry a wide variety of manufactured gates and create custom designs according to your specifications and dimensions. Call on Jay 360 today!

Sources

www.gateopenersreview.com / www.doityourself.com / www.aspiremetro.com

 

LiftMaster Gate Opener Won’t Open – What To Do

Posted by on Apr 9, 2018 in Gates | Comments Off on LiftMaster Gate Opener Won’t Open – What To Do

LiftMaster Gate Opener Won’t Open: What To Do – An automatic gate can help add security to your property – but only if it’s working! If your LiftMaster gate opener isn’t working the way it should, it could be due to any one of a number of problems. In this article, we will guide you through one of the most common reasons why a gate opener stops working: electrical problems.

This step-by-step guide is intended to help you figure out what is causing your problem and hopefully fix it. However, many issues with gate openers should be fixed by a professional. It is never recommended that you go into the control unit yourself, as you risk harming yourself or damaging your gate further. For more information on automatic gates and gate openers, contact the experts at Jay360 now!

 

Need Help With An Automatic Gate Problem?

LiftMaster Gate Opener Won’t Open – What To Do

This step-by-step guide will help you determine what to do if your gate opener suddenly stops working and won’t open your gate. One of the most common problems with gate openers is electrical issues. Electrical issues can be caused by a variety of factors – from small issues to much larger problems.

Step 1 – Check For “Hold Open” Command

gate won't open hold open option

Image source – Gate Opener Safety

Many gate openers have a “hold open” command. If this command is unknowingly pressed, it could cause your gate to stay open indefinitely or not work properly. Check all of the commands on your gate to ensure the “hold open” command or other possible commands have not been accidentally activated. Your gate opener problem may be as simple as an accidentally pressed button or switch!

Step 2 – Check The Key Switch

Image source – knoxbox.com

If the “hold open” command is not your problem, the next simple solution is to check the key switch. It is possible that the key switch has been turned to stop the gate from opening – for example, the fire department may have tested your gate and failed to put it back to your regular settings. A bigger potential issue with the key switch is damage or corrosion due to weather over time. If your key switch is damaged, don’t hesitate to call your gate installer to determine your options for repair or replacement.

Step 3 – Reset The Power

Like all electronics, sometimes all your gate opener needs to work again is a simple reset. A simple issue may have caused the malfunction and it is possible that resetting the power will bring your gate back to life. The video below also shows you how to reset the “loop detector” on a LiftMaster gate opener. This can also be easily solved with a reset.

 

Before moving on to more invasive steps, it’s a good idea to reset the power and see if your gate’s operation improves after the reset.

Step 4 – Check Sensors/Photo Eye

If you’ve come this far, that means your problem is not a switch, command, or a simple power glitch. The good news is that your problem may still be a relatively easy one to fix. When a gate won’t open, one of the most common problems is an issue with your sensors/photo eye. Check out the video below to see how to fix the problem. Though the video focuses on a gate not closing, the same issue can also cause your gate to stop opening.

 


If you are wondering if your gate’s sensor or photo eye is not working, follow these steps:

  • Check to see if the safety light is on (found inside the control box)
  • Check to see if your sensors are wet or if they have collected debris
  • Wave your hand in front of your sensor and see if it reacts – if it doesn’t, something is wrong

If you notice any issues like the above with your sensors, clean them thoroughly but carefully. Sometimes debris or even pests can interfere with your sensors, causing your gate to fail to react properly.

Step 5 – Check The Edge Transmitters

gate won't open edge transmitter issue

Image source – Linear Pro Access

Unfortunately, if your problem is not fixed by any of the above solutions, you may have a bigger issue. Check your edge transmitters (if your gate has them, they are found on gates with reversing edges). When you check the transmitters, you will be able to see if there is an issue with the battery. A battery replacement is a relatively simple procedure, but it is best if a professional does it for you. If your battery is fine, then there could be a problem with the edge transmitters. Weather damage or corrosion could have taken place over time, causing significant damage. If this is the case, you will need to replace the transmitter.

Step 6 – Call The Professionals

If you still can’t figure out what is wrong with your gate opener, then it’s time to call the professionals. It’s best that you do not go into the control box or attempt to fix any mechanical or electrical issue if you do not have the proper kn0w-how. You could create more damage that may end up costing you more. You could also injure yourself. Gate openers are complex pieces of technology and should be repaired by those who understand how they work.

Other Possible Causes

why is my gate not working? Reason #1

If you suspect that your issue may not be electrical – you could be right! There are lots of other reasons why a gate opener will stop working. Check for these other issues to help you solve your gate opener problem.

Possible Cause – Remote Control Issues

If your gate isn’t opening, it may not be the fault of your operator! It may be a simple problem with your remote control. If the remote isn’t flashing a red light when you press the open key it means it has probably depleted its battery or the controller has reached the end of its life. Gate Openers Review suggests these steps for fixing this problem:

  1. Try swapping the batteries with a spare and functioning remote. If the controller works then you know its a batter issue – whew!
  2. If, even after buying or swapping batteries into your remote, the gate won’t open or the flashing command light isn’t appearing, then the controller may simply be beyond its life expectancy. This is common in electronics and may require specialized tools and parts to repair.
  3. Call the supplier or a technical representative to help you replace and program the controller.

Possible Cause – Weather Issues

We see pretty extreme temperatures in Ontario. Wet and rainy fall days or cold and icy winter weeks can cause damage to the gate opener or the gate itself, stopping it from opening properly.

Weather can also stop your gate from closing. So, how do you check if weather is the issue?

The first step to determining if your gate won’t open due to weather is by simply checking the weather!

Has it been extra rainy the last few days? Was there a significant drop in temperature? Has the cold set in for the first time this season, or has it snowed recently? Even rain can stop your gate from closing or opening properly.

Rain or snow can block your sensors or photo eye and stop them from working. In extreme cases, such as a heavy ice storm, it could physically damage your gate or gate opener. Keep an eye on the weather and maintain your gate opener as necessary.

Possible Cause – Something Is In The Way

Another simple but common problem that may result in your gate not opening is that something is blocking your gate’s pathway. If there is debris or an object blocking your gate’s path, it will not work properly.

Check the area thoroughly to see if anything, even something small, is in the way. Debris can also cause your gate to get stuck in the open position. You should also regularly maintain your gate’s tracks and mechanical parts so that debris does not build up and cause bigger problems down the road.

Still Having Problems With Your Gate?

At Jay360, we have over 28 years of experience installing and repairing gates. If you need help with a LiftMaster gate that won’t open or close, you can rely on the knowledge and experience of Jay360 by Jay Fencing. Feel confident that we will recommend only the security products that meet your specific needs and budget.  We value top notch customer service, providing the highest quality products and services available, being a name that you can trust, and having experienced and hardworking staff. 

Jay360 can help you choose and install the perfect privacy, security, or automatic gate for you, your business, and your family. Over the years, we have supplied and installed a lot of gates! With over 28 years of experience, we know how to install and repair gates of all sizes and shapes.

We can supply and install anything from door, swing, and various versions of slider gates. We carry a wide variety of manufactured gates and create custom designs according to your specifications and dimensions. Call on Jay 360 today!

Sources

www.gateopenersreview.com / www.doityourself.com / www.aspiremetro.com

Ontario Laws: Security Cameras In Public – What Are The Rules?

Posted by on Apr 3, 2018 in Security Cameras | Comments Off on Ontario Laws: Security Cameras In Public – What Are The Rules?

Ontario Laws Security Cameras In Public - What Are The Rules?

Ontario Laws Security Cameras In PublicSecurity cameras are becoming increasingly popular in public places. In 2018, it’s difficult to walk by any public place and not come across at least one surveillance camera in a store, parking lot, or walkway. However, as security cameras increase, so does the public’s fear that their privacy may be violated. In this article, we’ll look at the Ontario laws that govern public security cameras. Learning more about how these systems work and what is and is not allowed will help ease fears about public surveillance. Looking for more information about commercial or residential surveillance? Contact the experts at Jay360 now!

Ontario Laws Security Cameras In Public – What Are The Rules?

Though surveillance cameras may make some people uncomfortable, they are now a large part of public life. Since these cameras seem to be here to stay, it’s important to learn how they affect individuals and what the rules are surrounding them.

Summary Of Laws and Rules

The Office of the Privacy Commissioner of Canada has many rules and guidelines regarding the use of public surveillance cameras. The laws require that organizations who use surveillance cameras must balance their need for security with the public’s need for privacy. Organizations are supposed to consider all other less-invasive security methods before resorting to surveillance cameras, as they are a more intrusive method.

What Laws Do Organizations Have To Follow?

Because individuals have a right to privacy, privacy laws in Canada require most organizations (with a few exceptions, such as covert video surveillance), to post a clear and understandable sign that individuals will be under surveillance if they enter the premises. It should be emphasized that the sign is to be located in an area where individuals can see it before entering the premises, so they can make an informed decision.

What Rights Do Individuals Have?

According to SurveillanceRights, Canadians also have a right to know who is watching them. That means the posted sign should also include information about who is operating the camera (for example, the retail store you are about to enter), contact information if you have questions about the purpose of the surveillance system.

Unfortunately, it has been found that many public surveillance systems do not follow these simple guidelines and rules. You can learn more about the laws and rules that govern surveillance systems in Canada here.

Where Are Video Surveillance Cameras Allowed?

Surveillance cameras are allowed in many public spaces. The rules that govern where security cameras are allowed are relatively broad. Surveillance cameras are allowed in any area where it is “necessary to protect public safety, detect or deter, and assist in the investigation of criminal activity” (Source: toronto.citynews.ca).

Surveillance cameras are not allowed to be positioned so that they can look through windows of another building. They are also not allowed to be able to pan, zoom, or tilt into areas not covered by the above definition. Surveillance cameras are not allowed in private spots in public, such as bathrooms, change rooms, or anywhere there is “a higher expectation of privacy” (Source: toronto.citynews.ca).

What Can The Recorded Video Be Used For?

According to the Office of the Privacy Commissioner of Canada, “video surveillance should only be used for the purpose that surveillance is being undertaken, or for purposes that are permitted by law.”

For example, a surveillance system may be set up in an apartment’s parking lot. The cameras were set up to help keep tenants safe.

The video taken cannot be used to track and collect information about tenants, where they are going, what they are doing, etc. However, if a car is broken into or stolen, the video can be used to provide information to the police (source).

What Are Surveillance Cameras Allowed To See?

As mentioned above, surveillance cameras placed by an organization are allowed to look at the public on their own property. Surveillance cameras cannot look at other properties, they cannot be positioned in any way that an area outside of their own property is visible. They cannot be placed in areas where there is “a higher expectation of privacy” (e.g. bathrooms).

Some guidelines that businesses are supposed to follow under the Office of the Privacy Commissioner of Canada include:

  • Placing cameras in a way that limits their exposure to non-targeted individuals
  • Cameras that only record for part of the day rather than always-on cameras are preferred
  • Cameras should never be aimed in areas where people can reasonably expect privacy

These guidelines and more are in place to reduce the amount of intrusion on an individual’s privacy. Still, in public areas without a reasonable expectation of privacy, surveillance cameras are allowed to see almost everything that occurs in that public space.

Who Gets To See What Is Recorded?

There are many strict rules about who gets to see what is recorded on surveillance cameras. Only “authorized personnel” are allowed to view the tapes when necessary.

Authorized personnel includes individuals such as police officers or public safety experts. The information collected on the tapes can only be used to detect or deter crime.

Each tape must also be filed and labelled, along with a log that records every person who has viewed the tape (and even how long they viewed the tape). Monitors that show captured video are supposed to be away from the public.

If you are concerned about your privacy and want to view a tape that has recorded you, Section 47 of Ontario law and Section 36 of the Municipal Act gives individuals the right to their personal information if it has been collected by a security camera (as long as the information does not infringe on another individual’s right to privacy) – toronto.citynews.ca.

How Can You Spot Surveillance Cameras?

You shouldn’t have to go hunting for surveillance cameras – a clear, obvious sign that informs the public they are about to be under surveillance is required. Unfortunately, many companies and public spaces in Toronto have failed to set up proper signs. If that is the case, and you are worried about surveillance, don’t hesitate to ask a store manager if there are cameras around.

Most cameras are relatively easy to spot, as they are not supposed to be hidden and should only be placed in areas where the public does not have a reasonable expectation of privacy. However, keep in mind it should not be on the individual to seek out surveillance – individuals have the right to privacy and the presence of a camera should always be made known before an individual enters an area under surveillance.

What Video Surveillance Can I Set Up On My Own Property?

There are fewer rules and regulations that govern residential surveillance laws – some Ontario cities and towns still do not have formal residential surveillance bylaws. Other cities, such as Hamilton, do have extensive laws. It’s important to know and understand any local bylaws before installing residential surveillance cameras.

Bylaws that do govern residential surveillance cameras typically have rules about surveillance camera placement and laws against “excessive” fortification. For example, you can typically have a few security cameras around your property, but they must only be able to view your property – not even a tiny amount of your neighbour’s property should be visible on your cameras.

Unfortunately, not all areas have residential surveillance laws right now. If your region does not have camera bylaws, there are general tips to help prevent accidental invasion of privacy and neighbour conflict:

  • Talk to your neighbours – tell them about your security cameras and explain why you chose to install them. This will help eliminate suspicions and fears that you may be spying on them.
  • Point cameras away from neighbours – try your best to position your camera so it only points towards your property. Ideally, none of your neighbour’s property will be seen on your camera.
  • Compromise – if your neighbours feel uncomfortable, try your best to compromise with a level head. Be calm, polite, and listen to their concerns before reacting.

Contact The Security Experts At Jay360 Today!

Interested in adding your own security camera to your home? Jay360 looks at helping you position your security system not only for an optimized security profile but also for bylaw compliance!

Ensure you have the right tools for the job when safeguarding your premise with the right security advisor for peace of mind and privacy.

Rely on the knowledge and experience of Jay 360 to provide you with the best home security solutions. Digital or analog, we have you covered. We will recommend only the security products that meet your specific needs and budget.

Sources:

toronto.citynews.capriv.gc.casurveillancerights.ca / ipc.on.ca

The Best Smart Home Security Systems of 2018

Posted by on Mar 26, 2018 in Home Security Cameras, Security Systems | Comments Off on The Best Smart Home Security Systems of 2018

Looking for the best smart home security systems of 2018? Smart home security systems allow you to control almost everything in your home, from lights and clocks to security cameras and doorbells. In this article, we’ll take a look at the top three smart home security systems of 2018. For each system, we’ll provide an overview and show you which system offers the lowest price, best overall value, and best functionality. If you’re looking to add a smart home security system to your home, contact Jay360 for expert installation and information about finding a system that’s best for you and your family.

The Best Smart Home Security Systems Of 2018

Based on a variety of recent reviews from reviewers such as PC Mag, ASecureLife, CNET, and All Home Robotics, we have concluded that the top three best smart home security systems of 2018 are Frontpoint Home Security System, Abode Home Security Starter Kit, and ADT Pulse. See the chart below to compare these three popular systems. Click the chart to see a larger version.

Smart home security systems - comparison chart

Smart Home Security System Reviews

Still can’t decide on a smart home security system? This section provides more detail about each system to help you narrow down your search. Finding the right home security system can help you avoid common mistakes and security system blunders.

Frontpoint Home Security System

★ Best Customer Experience
★ Easiest DIY Installation

Frontpoint Home Security System has been rated #1 on multiple review sites. Frontpoint is known for its excellent customer service, something many other home security system brands cannot boast. If you prefer a do-it-yourself installation, Frontpoint offers one of the easiest to install systems on the market. Many homeowners and reviewers alike say that dealing with Frontpoint’s products and customer service is a guaranteed stress-free experience. You can learn a bit more about Frontpoint in the video below!

 

 

Frontpoint is also known for its high-quality equipment, however, they do not offer all features in basic packages and add-ons can become pricey. With Frontpoint, you must choose a one or three-year contract. They offer three different plans to best suit your needs and budget.

Their lowest-cost plan is called Protection Monitoring and costs $34.99 per month. Included in this price is fire and environmental monitoring, intrusion protection, and life safety monitoring. Their most expensive plan ($49.99 per month) includes features such as email and text alerts, support for image sensors, motion-sensor video recording, door lock control, and more.

Though Frontpoint has generally favourable reviews, almost all reviewers acknowledge price as a potential pain point. Frontpoint is one of the most expensive DIY home security systems on the market. Frontpoint’s prices are almost competitive with professionally installed systems, but ring in much higher than other DIY systems.

With Frontpoint, you must also choose a one- or three-year contract. According to PC Mag, a base Frontpoint system including three door sensors, one motion sensor, and one touch-screen panel will cost approximately $1,800.00 over the course of a three-year contract.

Abode Home Security Starter Kit

★ Best Features & Functionality
★ Lowest Price (No Monthly Contract)

The Abode Home Security Starter Kit comes standard with a wide variety of features that leaves homeowners feeling secure and satisfied with their system. Though this system already comes with many features, Abode also offers more optional accessories, making it easy to customize your home security system to best suit your needs. The system comes with two door/window sensors, a security camera, motion detector, key fob, and more! Watch the quick video below for more information on the Abode system.

 

The Abode system costs more upfront than some others on the market ($300), however, it does not require you sign a contract or lock you into monthly fees. With Abode, their basic service is free and completely self-monitored. You can access your cameras from your smartphone and do all the monitoring yourself.

You can also pay for a 3-day or 7-day professional monitoring plan if you go away on vacation and want to ensure your house is monitored. If you prefer professional monitoring every day of the month, you can pay $30.00 per month for the professional monitoring plan.

Though Abode does come with many features, it does not come with a control panel, which many homeowners prefer with their home security systems. As far as technology goes, the sensors are bulkier than others on the market, potentially causing difficulty placing them.

Abode is nearly as DIY as possible. From DIY monitoring to DIY installation, you will have a hands-on experience from start to finish. This may not be ideal for families who just don’t have time to set-up and monitor themselves, or for those who are not tech-savvy.

ADT Pulse

★ Best Value
★ Easiest To Use

If DIY installation is not your thing, then ADT Pulse might be the perfect system for you. Unlike Frontpoint and Abode, ADT requires professional installation. Homeowners can just sit back and relax as their home security system is installed and professionally monitored. With over 140 years of experience, ADT is one of the oldest security companies. It is also one of the most popular in both Canada and the U.S. See the video for more information on ADT Pulse.

 

 

ADT is known for its knowledgeable and helpful service representatives. Response to home security and safety issues is fast and effective. Unlike DIY systems that require you to monitor yourself, you can essentially forget about your system and let ADT take care of your home for you.

The cost upfront for ADT is quite low, starting at just $49.00. Their monthly fees can add up, and you must sign a three-year contract. However, considering the level of security you get with ADT, the low upfront cost, and features offered, ADT offers the best value out of the three systems reviewed.

However, if you want out of your contract early, you will have to pay an expensive termination penalty. If you choose ADT, you should be sure that the system is right for you before signing a three-year contract.

If you opt for a significant amount of additional security features outside of the basic package, your upfront cost can skyrocket, ranging up to $3,000 or higher! Sales reps may push for more features when they visit your home, so be sure to know what you want and need beforehand, or else you may end up paying significantly more than you anticipated.

DIY Camera Installation VS Hiring A Professional

Many surveillance cameras, including two on our list, offer DIY installation. DIY installation may seem appealing, as it costs less up front. However, properly installing your security system is important!

An improperly installed system may not work properly, leaving you and your home vulnerable. It may even cost you more down the road if repairs or maintenance are needed.

Porch.com outlines some benefits of hiring an experienced, professional installer. These include:

  • Providing proper wiring for both silent and audible alarms
  • Educating the homeowner on how to use the system and the best ways to keep their home safe
  • Providing information on whether or not a permit is necessary for your city or town
  • Experience with the little challenges and difficulties of installation the homeowner may not be aware of
  • Reliability and peace of mind that your system is installed correctly

Installation time, even with an experienced installer, can vary depending on how many cameras you require and the complexity of your surveillance system. However, it may take an inexperienced handyman a full day to set up their system while a professional and experienced installer could set up a system in 2-4 hours.

Call On The Expertise Of Jay360!

Jay360 can help you choose and install the perfect surveillance camera for you, your family, or your business. We can also help you understand local bylaws and provide tips for avoiding potential conflicts with your neighbours.

With over 20 years of experience, you can always rely on the knowledge and experience of Jay360 to provide you with the best home security solutions.

We will recommend only the security products and services that meet your specific needs and budget. Call on Jay 360 today!

Ready To Keep Your Home and Family Safe?

 

Sources

pcmag.com / cnet.comasecurelife.com / allhomerobotics.com / techhive.com

Best Home Security Camera System From 6 Consumer Reports

Posted by on Mar 19, 2018 in Home Security Cameras | Comments Off on Best Home Security Camera System From 6 Consumer Reports

best home security camera system consumer reports

Best Home Security Camera Systems From 6 Consumer Reports – Looking for great home security camera systems? One of the best ways to find a security system that works best for you, your home, and your family, is by reading trusted online reviews. In this article, we’ve compiled the top-rated security cameras as reviewed on reputable sites such as Consumer Reports, BestConsumerReviews ™, PC MagReviews.comBusiness Insider, and CNET. Ready for your own home security system? To learn more about security cameras and proper installation, contact the experts at Jay360 now!

Best Home Security Camera System From 6 Consumer Reports

Purchasing a home security camera system is a big decision. That’s why it’s so important to know about all your options before choosing to buy. Doing your research and learning about the pros and cons of each popular home security camera can help you make an informed choice and help you avoid common mistakes. In this section, we’ll look at the best home security camera systems as reviewed by five reputable sources.

 

PC Mag – “Netgear Arlo Pro 2,” Ranked Best Outdoor Security Camera

Image source: arlo.com

PC Mag includes a detailed comparison between 10 popular home security cameras of 2018. They are ranked on a wide variety of features, such as connectivity, the field of view, photo resolution, storage, app, and more! This handy comparison chart appears at the very beginning of the article, providing viewers with much-needed information right away. Under the chart, PC Mag outlines these cameras in a more detailed written review.

The Netgear Arlo Pro 2 was ranked the best outdoor security camera by PC Mag. This home security camera is “rugged enough” to be used indoors and outdoors – something not all security cameras are capable of. The Netgear Arlo Pro 2 is known for its durability and weatherproof design. It also has high camera resolution, two-way audio, alarms, and night vision. However, if you are looking for the cheapest option, it is relatively expensive compared to others. It also only offers certain features when plugged in.

Business Insider – “Logitech Circle 2,” Ranked Best Camera

Image source: amazon.com

In the 2018 Business Insider article, The Best Security Cameras You Can Buy For Your Home, The Insider Picks team reviewed home security cameras on a number of features including resolution, cloud storage, security & privacy, app design, and more. The article includes information on why each of these features are so important, which can help you narrow down your search for a great home security camera system.

The Logitech Circle 2 was ranked the best camera for any job by Business Insider. According to Business Insider, they came to this conclusion due to the Circle 2’s excellent photo quality, attractive design, and cost-effective price. It also features two-way audio, a smartphone app, and both wired and wireless options. However, some users found the installation to be difficult and others found that Logitech customer service was lacking.

CNET – “Amazon Cloud Cam,” Ranked Best Home Security Camera

Image source: amazon.com

In the CNET article, Best Home Security Cameras for 2018, CNET ranks five popular home security camera systems on features, usability, design, and performance out of 10. Each of the five cameras has an image, a rating, and a small write up on the side. The site also allows you to read the full review for each camera system that includes more detailed information, and view the product.

The Amazon Cloud Cam was ranked the best home security camera of 2018 by CNET. It received a 9/10 on features, 9/10 on usability, 7/10 on design, and 9/10 on performance. The Cloud Cam features 1080p HD live feed, motion notifications, 24-hour clip storage (for free!) and is a reliable and easy-to-use home security system. However, some potential cons include the fact that it lacks any microSD card storage, and only Amazon Cloud subscribers can access certain features.

BestConsumerReviews™ – “Q-See QT5680-8E4-1 8,” Ranked Best Security Camera System

Image source: amazon.com

BestConsumerReviews™ reviewed three of the top home security systems and selected one winner. The reviews include a concise write-up, highlighting each product’s features, as well as “product highlights.” They also link the reader to other product reviews and where you can purchase the security systems for yourself.

The Q-See QT5680-8E4-1 8 Channel Full D1 Security Surveillance System was noted as the winner of the best security camera system. It was ranked number one due to its high-resolution waterproof cameras, significant night vision capabilities, remote internet monitoring, and large hard drive for storage. However, some homeowners experienced difficulties with customer service and some challenges with broken equipment.

Reviews.com – “ADT,” Ranked Best Home Security Company

Image source: Wireless Day/Night Camera from ADT.com

Reviews.com provided a listing of popular home security companies and compared the top five. At the beginning of the article, they provide a brief “30-second review” for each brand, which helps the reader see a quick overview of each brand. After that, the review goes into more details about each brand.

ADT was ranked the #1 Most Popular Provider, which is no surprise as ADT has been in business since the 1800s. ADT also received high ratings for peace of mind at home, and due to the fact that it provides many home security system options, including surveillance cameras and alarms. However, ADT did not rank as highly for customer support and does not offer any particularly innovative technologies.

Consumer Reports – “Scout Alarm“, Ranked Best Value

Image source: Scout Hub from scoutalarm.com

In the Consumer Reports article What a DIY Home Security System Will Cost You After 5 Years, Consumer Reports rated home security systems on the best value for each popular DIY home security system. They completed a detailed comparison between 8 home security systems and included information about their hardware cost, total cost with 5-year monitoring, and what type of system they are.

Scout Alarm was ranked #1 Best Value for what you get. Consumer Reports found that Scout Alarm’s hardware cost is not the cheapest out there, but is cost-effective compared to other popular brands. Scout Alarm is also simple and easy to use. If you are new to home security systems, Scout offers limited features, which makes it easier for new buyers to get used to. However, it does not actually come with security cameras – it is a security system that cameras can be added to.

DIY Camera Installation VS Hiring A Professional

Many surveillance cameras on our list provide DIY installation options. DIY installation may seem appealing, as it costs less up front. However, properly installing your security system is important! An improperly installed system may not work as planned, and may even cost you more if repairs or maintenance are needed.

Porch.com outlines some benefits of hiring an experienced, professional installer. These include:

  • Providing proper wiring for both silent and audible alarms
  • Educating the homeowner on how to use the system and the best ways to keep their home safe
  • Providing information on whether or not a permit is necessary for your city or town
  • Experience with the little challenges and difficulties of installation the homeowner may not be aware of
  • Reliability and peace of mind that your system is installed correctly

Installation time, even with an experienced installer, can vary depending on how many cameras you require and the complexity of your surveillance system. However, it may take an inexperienced handyman a full day to set up their system while a professional and experienced installer could set up a system in 2-4 hours.

Call On The Expertise Of Jay360!

Jay360 can help you choose and install the perfect surveillance camera for you, your family, or your business. We can also help you understand local bylaws and provide tips for avoiding potential conflicts with your neighbours.

With over 20 years of experience, you can always rely on the knowledge and experience of Jay360 to provide you with the best home security solutions.

We will recommend only the security products and services that meet your specific needs and budget. Call on Jay 360 today!

Ready To Keep Your Home and Family Safe?

 

Sources

pcmag.com / consumerreports.org / reviews.com / bestconsumerreviews.com / cnet.com